Return Policy Page
At Shilpohub, we value our customers and strive to ensure satisfaction with every purchase. This Return & Refund Policy explains the conditions under which returns, exchanges, and refunds are processed.
Eligibility for Returns
We accept returns under the following conditions:
The item must be unused, in its original packaging, and in the same condition as received.
The return request must be initiated within [X] days of delivery.
Certain items such as perishable goods, personalized products, and final sale items are non-returnable.
Return Process
To initiate a return:
Contact our customer support team at [Your Email/Phone].
Provide your order details and reason for the return.
Ship the item back to our return address (customers are responsible for return shipping costs unless the product is defective or incorrect).
Once received, we will inspect the product and notify you of the approval or rejection of your return.
Refund Policy
Approved returns will be refunded to the original payment method within [X] business days.
Shipping costs are non-refundable unless the return is due to an error on our part.
If the refund is delayed, please check with your bank or payment provider before contacting us.
Exchanges
If you receive a defective or damaged item, we will offer an exchange for the same product.
Exchanges are subject to availability.
Cancellations
Orders can only be canceled before they are shipped.
Once shipped, cancellations are not possible, and the return process must be followed.
